DNS / d
DNS: timeouts in Santiago (SCL) · D-10
xserv-d-0277720c5e8d
Runbook D-10 for DNS in Santiago (SCL). Marker xserv-d-0277720c5e8d. This page covers timeouts for LATAM operators, not a worldwide average.
DNS: Failure modes we actually see
Capacity notes for d-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.
DNS: How this letter ties to the rest
Handoff from letter D DNS into the rest of the platform uses the same request IDs as the gateway. Runbook d-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.
DNS: A note on cost and transit
Rollback for d-06 is a documented command, not a hope. Transit is billed as backup while DNS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.
DNS rollback D-06
Rollback for d-06 is a documented command, not a hope. Transit is billed as backup while DNS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.
DNS peering D-07
Peering for DNS (d-07) prefers the IX fabric that already carries last-mile ISPs in Bogotá. Session counts and prefix limits are on the same page as the Miami backup path.
DNS cache D-08
Cache rules for DNS on d-08 keep language-correct objects near Miami. São Paulo is a sibling cache, not an origin. TTLs are short enough that a bad asset does not live through a weekend.
DNS headers D-09
Headers for d-09 carry the letter, the region (GRU) and a request id. DNS debugging in São Paulo should not require a packet capture in Santiago first.
- Where is DNS measured first?
- From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter D.
- How fast is rollback for d-03?
- The runbook is a command plus a named owner. There is no wait for a weekly change freeze.