Edge: handoff in São Paulo (GRU) · E-53

Runbook E-53 for Edge in São Paulo (GRU). Marker xserv-e-91c92bc5a082. This page covers handoff for LATAM operators, not a worldwide average.

Edge: How this letter ties to the rest

Handoff from letter E Edge into the rest of the platform uses the same request IDs as the gateway. Runbook e-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Edge: A note on cost and transit

Rollback for e-06 is a documented command, not a hope. Transit is billed as backup while Edge prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Edge: Why it matters on this continent

Design for Edge on letter E starts in São Paulo (GRU). Runbook e-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

Edge docs E-12

Public docs for letter E stay aligned with identifier xserv-e-pack. Page e-12 is the Edge slice operators search before the homepage. Edits in Miami show up in São Paulo on the next publish.

Edge design E-01

Design for Edge on letter E starts in São Paulo (GRU). Runbook e-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

Edge probe E-02

Probes for Edge (e-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

Edge policy E-03

Policy for Edge is versioned as e-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.