Edge / e
Edge: handoff in São Paulo (GRU) · E-05
xserv-e-c20ace16cac4
Runbook E-05 for Edge in São Paulo (GRU). Marker xserv-e-c20ace16cac4. This page covers handoff for LATAM operators, not a worldwide average.
Edge: How this letter ties to the rest
Handoff from letter E Edge into the rest of the platform uses the same request IDs as the gateway. Runbook e-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.
Edge: A note on cost and transit
Rollback for e-06 is a documented command, not a hope. Transit is billed as backup while Edge prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.
Edge: Why it matters on this continent
Design for Edge on letter E starts in São Paulo (GRU). Runbook e-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.
Edge rollback E-06
Rollback for e-06 is a documented command, not a hope. Transit is billed as backup while Edge prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.
Edge peering E-07
Peering for Edge (e-07) prefers the IX fabric that already carries last-mile ISPs in Bogotá. Session counts and prefix limits are on the same page as the Miami backup path.
Edge cache E-08
Cache rules for Edge on e-08 keep language-correct objects near Miami. São Paulo is a sibling cache, not an origin. TTLs are short enough that a bad asset does not live through a weekend.
Edge headers E-09
Headers for e-09 carry the letter, the region (GRU) and a request id. Edge debugging in São Paulo should not require a packet capture in Santiago first.
- Does Edge on letter E share fate with other letters?
- The control plane is shared. Data-plane queues for Edge stay isolated, so incident e-01 cannot drain neighbor letters.
- Where is Edge measured first?
- From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter E.