Failover: headers in São Paulo (GRU) · F-45

Runbook F-45 for Failover in São Paulo (GRU). Marker xserv-f-5dbc6ec98e20. This page covers headers for LATAM operators, not a worldwide average.

Failover: What operators should measure

Policy for Failover is versioned as f-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Failover: Failure modes we actually see

Capacity notes for f-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Failover: How this letter ties to the rest

Handoff from letter F Failover into the rest of the platform uses the same request IDs as the gateway. Runbook f-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Failover cache F-08

Cache rules for Failover on f-08 keep language-correct objects near Miami. São Paulo is a sibling cache, not an origin. TTLs are short enough that a bad asset does not live through a weekend.

Failover headers F-09

Headers for f-09 carry the letter, the region (GRU) and a request id. Failover debugging in São Paulo should not require a packet capture in Santiago first.

Failover timeouts F-10

Timeouts on f-10 are tighter than the WAN RTT to Bogotá. Failover in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.

Failover regions F-11

Region names on f-11 match DNS and tickets: Bogotá / BOG, with Miami as the documented pair. Failover dashboards never say “LATAM” as if it were one RTT.