Gateway / g

Gateway: regions in Bogotá (BOG) · G-59

xserv-g-6c748ca018b8

Runbook G-59 for Gateway in Bogotá (BOG). Marker xserv-g-6c748ca018b8. This page covers regions for LATAM operators, not a worldwide average.

Gateway: How this letter ties to the rest

Handoff from letter G Gateway into the rest of the platform uses the same request IDs as the gateway. Runbook g-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Gateway: A note on cost and transit

Rollback for g-06 is a documented command, not a hope. Transit is billed as backup while Gateway prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Gateway: Why it matters on this continent

Design for Gateway on letter G starts in São Paulo (GRU). Runbook g-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

Gateway policy G-03

Policy for Gateway is versioned as g-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Gateway capacity G-04

Capacity notes for g-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Gateway handoff G-05

Handoff from letter G Gateway into the rest of the platform uses the same request IDs as the gateway. Runbook g-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Gateway rollback G-06

Rollback for g-06 is a documented command, not a hope. Transit is billed as backup while Gateway prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

How fast is rollback for g-03?
The runbook is a command plus a named owner. There is no wait for a weekly change freeze.
Is transit the default path?
No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.