Does Gateway on letter G share fate with other letters?

The control plane is shared. Data-plane queues for Gateway stay isolated, so incident g-01 cannot drain neighbor letters.

Where is Gateway measured first?

From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter G.

Gateway: handoff in São Paulo (GRU) · G-05

Runbook G-05 for Gateway in São Paulo (GRU). Marker xserv-g-758f4d82a42f. This page covers handoff for LATAM operators, not a worldwide average.

Gateway: How this letter ties to the rest

Handoff from letter G Gateway into the rest of the platform uses the same request IDs as the gateway. Runbook g-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Gateway: A note on cost and transit

Rollback for g-06 is a documented command, not a hope. Transit is billed as backup while Gateway prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Gateway: Why it matters on this continent

Design for Gateway on letter G starts in São Paulo (GRU). Runbook g-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

Gateway timeouts G-10

Timeouts on g-10 are tighter than the WAN RTT to Bogotá. Gateway in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.

Gateway regions G-11

Region names on g-11 match DNS and tickets: Bogotá / BOG, with Miami as the documented pair. Gateway dashboards never say “LATAM” as if it were one RTT.

Gateway docs G-12

Public docs for letter G stay aligned with identifier xserv-g-pack. Page g-12 is the Gateway slice operators search before the homepage. Edits in Miami show up in São Paulo on the next publish.