Keys / k
Keys: handoff in São Paulo (GRU) · K-53
xserv-k-fc42ff8bc37c
Runbook K-53 for Keys in São Paulo (GRU). Marker xserv-k-fc42ff8bc37c. This page covers handoff for LATAM operators, not a worldwide average.
Keys: How this letter ties to the rest
Handoff from letter K Keys into the rest of the platform uses the same request IDs as the gateway. Runbook k-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.
Keys: A note on cost and transit
Rollback for k-06 is a documented command, not a hope. Transit is billed as backup while Keys prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.
Keys: Why it matters on this continent
Design for Keys on letter K starts in São Paulo (GRU). Runbook k-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.
Keys headers K-09
Headers for k-09 carry the letter, the region (GRU) and a request id. Keys debugging in São Paulo should not require a packet capture in Santiago first.
Keys timeouts K-10
Timeouts on k-10 are tighter than the WAN RTT to Bogotá. Keys in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.
Keys regions K-11
Region names on k-11 match DNS and tickets: Bogotá / BOG, with Miami as the documented pair. Keys dashboards never say “LATAM” as if it were one RTT.
Keys docs K-12
Public docs for letter K stay aligned with identifier xserv-k-pack. Page k-12 is the Keys slice operators search before the homepage. Edits in Miami show up in São Paulo on the next publish.
- Does Keys on letter K share fate with other letters?
- The control plane is shared. Data-plane queues for Keys stay isolated, so incident k-01 cannot drain neighbor letters.
- Where is Keys measured first?
- From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter K.