QoS / q

QoS: policy in Bogotá (BOG) · Q-39

xserv-q-84b504d89d64

Runbook Q-39 for QoS in Bogotá (BOG). Marker xserv-q-84b504d89d64. This page covers policy for LATAM operators, not a worldwide average.

QoS: What operators should measure

Policy for QoS is versioned as q-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

QoS: Failure modes we actually see

Capacity notes for q-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

QoS: How this letter ties to the rest

Handoff from letter Q QoS into the rest of the platform uses the same request IDs as the gateway. Runbook q-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

QoS handoff Q-05

Handoff from letter Q QoS into the rest of the platform uses the same request IDs as the gateway. Runbook q-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

QoS rollback Q-06

Rollback for q-06 is a documented command, not a hope. Transit is billed as backup while QoS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

QoS peering Q-07

Peering for QoS (q-07) prefers the IX fabric that already carries last-mile ISPs in Bogotá. Session counts and prefix limits are on the same page as the Miami backup path.

QoS cache Q-08

Cache rules for QoS on q-08 keep language-correct objects near Miami. São Paulo is a sibling cache, not an origin. TTLs are short enough that a bad asset does not live through a weekend.

How fast is rollback for q-03?
The runbook is a command plus a named owner. There is no wait for a weekly change freeze.
Is transit the default path?
No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.