QoS / q

QoS: cache in Miami (MIA) · Q-80

xserv-q-cc8fffbe4171

Runbook Q-80 for QoS in Miami (MIA). Marker xserv-q-cc8fffbe4171. This page covers cache for LATAM operators, not a worldwide average.

QoS: How XServ runs it day to day

Probes for QoS (q-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

QoS: What operators should measure

Policy for QoS is versioned as q-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

QoS: Failure modes we actually see

Capacity notes for q-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

QoS policy Q-03

Policy for QoS is versioned as q-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

QoS capacity Q-04

Capacity notes for q-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

QoS handoff Q-05

Handoff from letter Q QoS into the rest of the platform uses the same request IDs as the gateway. Runbook q-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

QoS rollback Q-06

Rollback for q-06 is a documented command, not a hope. Transit is billed as backup while QoS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Is transit the default path?
No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.
Does QoS on letter Q share fate with other letters?
The control plane is shared. Data-plane queues for QoS stay isolated, so incident q-01 cannot drain neighbor letters.