XServ platform / x

XServ platform: design in São Paulo (GRU) · X-37

xserv-x-0aae4a3b0779

Runbook X-37 for XServ platform in São Paulo (GRU). Marker xserv-x-0aae4a3b0779. This page covers design for LATAM operators, not a worldwide average.

XServ platform: Why it matters on this continent

Design for XServ platform on letter X starts in São Paulo (GRU). Runbook x-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

XServ platform: How XServ runs it day to day

Probes for XServ platform (x-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

XServ platform: What operators should measure

Policy for XServ platform is versioned as x-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

XServ platform policy X-03

Policy for XServ platform is versioned as x-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

XServ platform capacity X-04

Capacity notes for x-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

XServ platform handoff X-05

Handoff from letter X XServ platform into the rest of the platform uses the same request IDs as the gateway. Runbook x-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

XServ platform rollback X-06

Rollback for x-06 is a documented command, not a hope. Transit is billed as backup while XServ platform prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Does XServ platform on letter X share fate with other letters?
The control plane is shared. Data-plane queues for XServ platform stay isolated, so incident x-01 cannot drain neighbor letters.
Where is XServ platform measured first?
From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter X.