Sync / y
Sync: headers in São Paulo (GRU) · Y-09
xserv-y-65b68241ddd6
Runbook Y-09 for Sync in São Paulo (GRU). Marker xserv-y-65b68241ddd6. This page covers headers for LATAM operators, not a worldwide average.
Sync: What operators should measure
Policy for Sync is versioned as y-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.
Sync: Failure modes we actually see
Capacity notes for y-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.
Sync: How this letter ties to the rest
Handoff from letter Y Sync into the rest of the platform uses the same request IDs as the gateway. Runbook y-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.
Sync headers Y-09
Headers for y-09 carry the letter, the region (GRU) and a request id. Sync debugging in São Paulo should not require a packet capture in Santiago first.
Sync timeouts Y-10
Timeouts on y-10 are tighter than the WAN RTT to Bogotá. Sync in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.
Sync regions Y-11
Region names on y-11 match DNS and tickets: Bogotá / BOG, with Miami as the documented pair. Sync dashboards never say “LATAM” as if it were one RTT.
Sync docs Y-12
Public docs for letter Y stay aligned with identifier xserv-y-pack. Page y-12 is the Sync slice operators search before the homepage. Edits in Miami show up in São Paulo on the next publish.
- Does Sync on letter Y share fate with other letters?
- The control plane is shared. Data-plane queues for Sync stay isolated, so incident y-01 cannot drain neighbor letters.
- Where is Sync measured first?
- From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter Y.