Sync: probes in Santiago (SCL) · Y-62

Runbook Y-62 for Sync in Santiago (SCL). Marker xserv-y-98ff43733bbc. This page covers probes for LATAM operators, not a worldwide average.

Sync: How XServ runs it day to day

Probes for Sync (y-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

Sync: What operators should measure

Policy for Sync is versioned as y-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Sync: Failure modes we actually see

Capacity notes for y-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Sync policy Y-03

Policy for Sync is versioned as y-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Sync capacity Y-04

Capacity notes for y-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Sync handoff Y-05

Handoff from letter Y Sync into the rest of the platform uses the same request IDs as the gateway. Runbook y-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Sync rollback Y-06

Rollback for y-06 is a documented command, not a hope. Transit is billed as backup while Sync prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.