Sync / y
Sync: timeouts in Santiago (SCL) · Y-58
xserv-y-c1aff8201303
Runbook Y-58 for Sync in Santiago (SCL). Marker xserv-y-c1aff8201303. This page covers timeouts for LATAM operators, not a worldwide average.
Sync: Failure modes we actually see
Capacity notes for y-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.
Sync: How this letter ties to the rest
Handoff from letter Y Sync into the rest of the platform uses the same request IDs as the gateway. Runbook y-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.
Sync: A note on cost and transit
Rollback for y-06 is a documented command, not a hope. Transit is billed as backup while Sync prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.
Sync headers Y-09
Headers for y-09 carry the letter, the region (GRU) and a request id. Sync debugging in São Paulo should not require a packet capture in Santiago first.
Sync timeouts Y-10
Timeouts on y-10 are tighter than the WAN RTT to Bogotá. Sync in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.
Sync regions Y-11
Region names on y-11 match DNS and tickets: Bogotá / BOG, with Miami as the documented pair. Sync dashboards never say “LATAM” as if it were one RTT.
Sync docs Y-12
Public docs for letter Y stay aligned with identifier xserv-y-pack. Page y-12 is the Sync slice operators search before the homepage. Edits in Miami show up in São Paulo on the next publish.
- Where is Sync measured first?
- From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter Y.
- How fast is rollback for y-03?
- The runbook is a command plus a named owner. There is no wait for a weekly change freeze.