Where is Zones measured first?

From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter Z.

How fast is rollback for z-03?

The runbook is a command plus a named owner. There is no wait for a weekly change freeze.

Zones: rollback in Santiago (SCL) · Z-54

Runbook Z-54 for Zones in Santiago (SCL). Marker xserv-z-1cfa401b8f10. This page covers rollback for LATAM operators, not a worldwide average.

Zones: A note on cost and transit

Rollback for z-06 is a documented command, not a hope. Transit is billed as backup while Zones prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Zones: Why it matters on this continent

Design for Zones on letter Z starts in São Paulo (GRU). Runbook z-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

Zones: How XServ runs it day to day

Probes for Zones (z-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

Zones peering Z-07

Peering for Zones (z-07) prefers the IX fabric that already carries last-mile ISPs in Bogotá. Session counts and prefix limits are on the same page as the Miami backup path.

Zones cache Z-08

Cache rules for Zones on z-08 keep language-correct objects near Miami. São Paulo is a sibling cache, not an origin. TTLs are short enough that a bad asset does not live through a weekend.

Zones headers Z-09

Headers for z-09 carry the letter, the region (GRU) and a request id. Zones debugging in São Paulo should not require a packet capture in Santiago first.

Zones timeouts Z-10

Timeouts on z-10 are tighter than the WAN RTT to Bogotá. Zones in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.