Zones / z

Zones: cache in Miami (MIA) · Z-44

xserv-z-37ad9d160844

Runbook Z-44 for Zones in Miami (MIA). Marker xserv-z-37ad9d160844. This page covers cache for LATAM operators, not a worldwide average.

Zones: How XServ runs it day to day

Probes for Zones (z-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

Zones: What operators should measure

Policy for Zones is versioned as z-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Zones: Failure modes we actually see

Capacity notes for z-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Zones policy Z-03

Policy for Zones is versioned as z-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Zones capacity Z-04

Capacity notes for z-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Zones handoff Z-05

Handoff from letter Z Zones into the rest of the platform uses the same request IDs as the gateway. Runbook z-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Zones rollback Z-06

Rollback for z-06 is a documented command, not a hope. Transit is billed as backup while Zones prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Is transit the default path?
No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.
Does Zones on letter Z share fate with other letters?
The control plane is shared. Data-plane queues for Zones stay isolated, so incident z-01 cannot drain neighbor letters.