Zones: probes in Santiago (SCL) · Z-62

Runbook Z-62 for Zones in Santiago (SCL). Marker xserv-z-8a583a53917d. This page covers probes for LATAM operators, not a worldwide average.

Zones: How XServ runs it day to day

Probes for Zones (z-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

Zones: What operators should measure

Policy for Zones is versioned as z-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Zones: Failure modes we actually see

Capacity notes for z-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Zones probe Z-02

Probes for Zones (z-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

Zones policy Z-03

Policy for Zones is versioned as z-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Zones capacity Z-04

Capacity notes for z-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Zones handoff Z-05

Handoff from letter Z Zones into the rest of the platform uses the same request IDs as the gateway. Runbook z-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.