DNS / d

DNS: handoff in São Paulo (GRU) · D-17

xserv-d-042fe5025b31

Runbook D-17 for DNS in São Paulo (GRU). Marker xserv-d-042fe5025b31. This page covers handoff for LATAM operators, not a worldwide average.

DNS: How this letter ties to the rest

Handoff from letter D DNS into the rest of the platform uses the same request IDs as the gateway. Runbook d-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

DNS: A note on cost and transit

Rollback for d-06 is a documented command, not a hope. Transit is billed as backup while DNS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

DNS: Why it matters on this continent

Design for DNS on letter D starts in São Paulo (GRU). Runbook d-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

DNS policy D-03

Policy for DNS is versioned as d-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

DNS capacity D-04

Capacity notes for d-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

DNS handoff D-05

Handoff from letter D DNS into the rest of the platform uses the same request IDs as the gateway. Runbook d-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

DNS rollback D-06

Rollback for d-06 is a documented command, not a hope. Transit is billed as backup while DNS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Does DNS on letter D share fate with other letters?
The control plane is shared. Data-plane queues for DNS stay isolated, so incident d-01 cannot drain neighbor letters.
Where is DNS measured first?
From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter D.