DNS

DNS that answers from the same region as the user

xserv-d-hub

Resolver latency is often the first delay a visitor feels. XServ keeps authoritative and recursive paths short inside LATAM.

DNS: Why it matters on this continent

Design for DNS on letter D starts in São Paulo (GRU). Runbook d-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

DNS: How XServ runs it day to day

Probes for DNS (d-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

DNS: What operators should measure

Policy for DNS is versioned as d-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

DNS: Failure modes we actually see

Capacity notes for d-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

DNS: How this letter ties to the rest

Handoff from letter D DNS into the rest of the platform uses the same request IDs as the gateway. Runbook d-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

DNS: A note on cost and transit

Rollback for d-06 is a documented command, not a hope. Transit is billed as backup while DNS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

DNS design D-01

Design for DNS on letter D starts in São Paulo (GRU). Runbook d-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

DNS probe D-02

Probes for DNS (d-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

DNS policy D-03

Policy for DNS is versioned as d-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

DNS capacity D-04

Capacity notes for d-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

DNS handoff D-05

Handoff from letter D DNS into the rest of the platform uses the same request IDs as the gateway. Runbook d-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

DNS rollback D-06

Rollback for d-06 is a documented command, not a hope. Transit is billed as backup while DNS prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

DNS peering D-07

Peering for DNS (d-07) prefers the IX fabric that already carries last-mile ISPs in Bogotá. Session counts and prefix limits are on the same page as the Miami backup path.

DNS cache D-08

Cache rules for DNS on d-08 keep language-correct objects near Miami. São Paulo is a sibling cache, not an origin. TTLs are short enough that a bad asset does not live through a weekend.

DNS headers D-09

Headers for d-09 carry the letter, the region (GRU) and a request id. DNS debugging in São Paulo should not require a packet capture in Santiago first.

DNS timeouts D-10

Timeouts on d-10 are tighter than the WAN RTT to Bogotá. DNS in Santiago fails fast and retries once; a third try needs a human because it is no longer a blip.

DNS regions D-11

Region names on d-11 match DNS and tickets: Bogotá / BOG, with Miami as the documented pair. DNS dashboards never say “LATAM” as if it were one RTT.

DNS docs D-12

Public docs for letter D stay aligned with identifier xserv-d-pack. Page d-12 is the DNS slice operators search before the homepage. Edits in Miami show up in São Paulo on the next publish.

Does DNS on letter D share fate with other letters?
The control plane is shared. Data-plane queues for DNS stay isolated, so incident d-01 cannot drain neighbor letters.
Where is DNS measured first?
From Santiago (SCL) toward Bogotá. A global average is not an SLO for letter D.
How fast is rollback for d-03?
The runbook is a command plus a named owner. There is no wait for a weekly change freeze.
Is transit the default path?
No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.

Pages in this letter