High availability / h

High availability: cache in Miami (MIA) · H-80

xserv-h-31f1ebeb91b0

Runbook H-80 for High availability in Miami (MIA). Marker xserv-h-31f1ebeb91b0. This page covers cache for LATAM operators, not a worldwide average.

High availability: How XServ runs it day to day

Probes for High availability (h-02) leave Santiago every 15s toward Bogotá. XServ pages the named owner if loss or RTT crosses the letter budget. A probe never shares a queue with bulk transfers, so a saturated WAN does not hide a dead PoP.

High availability: What operators should measure

Policy for High availability is versioned as h-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

High availability: Failure modes we actually see

Capacity notes for h-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

High availability policy H-03

Policy for High availability is versioned as h-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

High availability capacity H-04

Capacity notes for h-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

High availability handoff H-05

Handoff from letter H High availability into the rest of the platform uses the same request IDs as the gateway. Runbook h-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

High availability rollback H-06

Rollback for h-06 is a documented command, not a hope. Transit is billed as backup while High availability prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Is transit the default path?
No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.
Does High availability on letter H share fate with other letters?
The control plane is shared. Data-plane queues for High availability stay isolated, so incident h-01 cannot drain neighbor letters.