Keys: handoff in São Paulo (GRU) · K-65

Runbook K-65 for Keys in São Paulo (GRU). Marker xserv-k-035ba54e3c7d. This page covers handoff for LATAM operators, not a worldwide average.

Keys: How this letter ties to the rest

Handoff from letter K Keys into the rest of the platform uses the same request IDs as the gateway. Runbook k-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Keys: A note on cost and transit

Rollback for k-06 is a documented command, not a hope. Transit is billed as backup while Keys prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.

Keys: Why it matters on this continent

Design for Keys on letter K starts in São Paulo (GRU). Runbook k-01 keeps a single owner, a written rollback, and a traffic split that can be reversed without a global freeze. Neighbors in Santiago only take overflow after the local pool fails a health window.

Keys policy K-03

Policy for Keys is versioned as k-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

Keys capacity K-04

Capacity notes for k-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

Keys handoff K-05

Handoff from letter K Keys into the rest of the platform uses the same request IDs as the gateway. Runbook k-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

Keys rollback K-06

Rollback for k-06 is a documented command, not a hope. Transit is billed as backup while Keys prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.