How fast is rollback for h-03?

The runbook is a command plus a named owner. There is no wait for a weekly change freeze.

Is transit the default path?

No. Peering in Miami is default; transit to São Paulo is overflow and is billed that way.

High availability: policy in Bogotá (BOG) · H-27

Runbook H-27 for High availability in Bogotá (BOG). Marker xserv-h-fea1b1c04554. This page covers policy for LATAM operators, not a worldwide average.

High availability: What operators should measure

Policy for High availability is versioned as h-03. Operators measure error rate, p95 from Bogotá, and time-to-rollback — not a worldwide average. Changes land in Bogotá first, then Miami, with a hold if either region regresses.

High availability: Failure modes we actually see

Capacity notes for h-04 assume rainy-season power in Miami and festival peaks toward São Paulo. The failure we actually see is a single uplink, not a cartoon partition of the whole continent. Spare ports and a second provider sit on the same runbook.

High availability: How this letter ties to the rest

Handoff from letter H High availability into the rest of the platform uses the same request IDs as the gateway. Runbook h-05 names who accepts the ticket after São Paulo pages out. Santiago does not silently inherit the incident.

High availability policy H-03

High availability capacity H-04

High availability handoff H-05

High availability rollback H-06

Rollback for h-06 is a documented command, not a hope. Transit is billed as backup while High availability prefers peering in Santiago. If cost spikes, the runbook cuts overflow to Bogotá before touching customer prefixes.